Did you know that April is not only the month of George Cleary’s birthday but also the month back in 1994 when he established The Cleary Company in Columbus, Ohio. Happy Birthday George! After he had spent several years working for other general contractors, and with encouragement and support from his wife, Cathy, George created a company with the vision of improving people’s lives thru quality property enhancement. She believed he should create his own business in an industry he was obviously passionate about. How did he start?
With $10,000 cash, a computer, a truck and his years of experience working in the home remodeling services business, George hired a few of his buddies to complete construction jobs with a mission of providing “quality property enhancement”. Using his connections and respect in the central Ohio communities where he lived and grew up, George was able to not only build projects but build lasting relationships.
Read on for George’s reflections on 30 years of residential and light commercial remodeling in central Ohio and learn how he and his Remodel-Design-Build Team are celebrating this great milestone.
Q & A with George Cleary, CR, Founder & CEO of The Cleary Company
What inspired you to start the business 30 years ago. How has that inspiration evolved over time?
I was ready to do my own thing that was not only rewarding but fun. I felt called to create a business that employs people helping other people. We’re blessed to be as big as we are, giving us the opportunity to help more people. My passion for building relationships has only grown and continues to reward me and my family so many blessings.
What were the most successful products, services or strategies that contributed to TCC’s growth?
Flexibility, adaptability and the mindset of being open to change. I truly believe any business not willing to think outside the box or be open to what’s going on around them is going to get run over and close their doors.
How has technology played a role in shaping the company or remodeling industry over the last 30 years?
In 1994 we were working with carbon copy paper, pagers and fax machines to communicate with clients. Now we use electronic documents, Zoom, iPads and apps! Working in “the cloud”, enables the Team to be more responsive and better communicators with our clients, vendors and trades. Not to mention how it has also transformed the behind the scenes administration on the business from budgets to scheduling to HR.
Meet the Team
What role has your Team played in the success and longevity of the business?
A HUGE one! The company has growth and success is directly related to the Team of wonderful and talented souls that I have been blessed to have been connected with over the years. Especially the ones that have stuck it out the longest! Rob Lindeboom, Senior Project Manager, has been with me since the very beginning. His brain was created for problem solving which is a huge asset in remodeling.
Laura Watson, Development & Design Manager, helped launch the company into a new chapter in 2009. Taking us from general contracting project to a full service design-build firm. Her creativity, drive and competitiveness elevated us to create multiple projects that been recognized with many local, regional and national awards.
April Howe, Marketing Coordinator, started part-time as a project coordinator but over the last 12+ years has evolved into our storyteller, brand ambassador, cheerleader and event planner. When you see our photos, videos, or articles of our projects and our Team, she’s the reason!
Aaron Enfinger, Chief Operations Officer, brought carpentry skills, business management and analytics to the Team. Continuing to create standards and systems that have driven the growth over the last 10 years.
Jennifer Wood, Director of Finance & Administration, responded to employment ad on Craiglist for an Admin Coordinator position in 2015. She’s our queen of spreadsheets! Her love of numbers and generous attitude has lifted the financial success of the company to new heights.
How has the company contributed to the industry it represents?
We’re not just dues paying members of industry organizations like NARI (National Association of the Remodeling Industry), NKBA (National Kitchen & Bath Association), ASID (American Society of Interior Designers), and RA (Remodeler’s Advantage), we’re active participants. Our Team serves on local and national boards and committees, teaches workshops, mentors youth and young adults interested in remodeling by speaking in classes, offering job shadowing and occasionally hiring interns.
Save the Date!
“30 years ago I took a leap of faith and created The Cleary Company. For many years we were small and humble but I had a simple vision for how I wanted to run my business ~ build relationships & improve peoples’ lives. Thank you to everyone who has been part our journey. I look forward to celebrating with you all at our anniversary party on Friday September 27,2024. Cheers and stay tuned for details!”, George.